Frequently Asked Questions

Welcome! Below you'll find clear answers to the questions our customers ask most about shopping with us. If you don't see what you need, our team is online 24/7 via live chat or email.

Ordering & Payment

We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, Shop Pay, Afterpay, Klarna, and Cash on Delivery (COD) in selected countries.


Flexible payment options available at checkout. For larger volume orders, customized payment arrangements can be discussed upon request.

Enter your code at checkout in the “Gift card or discount code” box. Codes are single-use and cannot be combined unless stated otherwise.


Our Support Team is Available 8:00 AM – 7:00 PM, Monday to Friday
or email at support@gailg.com

Sizing, Fit & Materials

Every product page has a detailed size chart (in inches & cm) + real customer photos. Still unsure? Send us your height, weight, and measurements — we’ll pick the perfect size for you (99% accuracy).

We strive for accuracy, but slight variations may occur due to screen settings and lighting.

Follow the care instructions on each garment label to maintain quality and prevent shrinking or fading.

Shipping & Delivery

We offer reliable worldwide shipping.
Delivery within the United States and Europe typically takes 3–5 business days, while international orders to other regions usually arrive within 7–14 business days.

Yes, you'll receive a tracking number via email once your order ships.

Contact our support team immediately and we'll investigate and resolve the issue promptly.